Major Update to “DX Suite,” Now Featuring Generative AI

Promoting Business Efficiency Worth Approximately Two Trillion Yen Through Functional Enhancements, Including Technological Enhancements That Would Redefine the AI-OCR Market

Tokyo, January 17, 2024 –  AI inside Inc., a provider of an AI platform, announces the update of “DX Suite,” the No.1 market share (*1) product in the AI-OCR market, which now features generative AI. The update includes significant functional enhancements, such as the innovative document OCR that redefines the AI-OCR market, automation of data processing for subsequent operations, and optimization of operations based on the usage through the user-specific environment. The architecture has also been redesigned for new functionalities to be added promptly and flexibly. AI inside plans to further add various new features utilizing generative AI.

The new “DX Suite” version was launched on January 17, 2024.

For inquiries: https://dx-suite.com/en/contact

Background

The new era of AI is upon us, and the convergence of LLM (Large Language Model) and chat interfaces has made it easy for anyone to leverage innovative technology and create new value. Requesting AI to perform tasks in natural languages, as if speaking to another person, is becoming the norm, and business use is accelerating. We are building a society where people and AI collaborate, and anyone can benefit from it.

Since our foundation, AI inside has promoted the business to realize an AI-democratized society. We have been developing “DX Suite,” the No.1 market share (*1) product in the AI-OCR market, to provide AI-supported DX services for various companies and organizations since its conception. For this purpose, we have continuously invested in AI infrastructure that serves as a foundation for providing the services, as well as improving our originally developed image recognition AI and predictive AI and R&D of generative AI and LLM through the establishment of “XResearch.”

*1 “Software License Sales and Share Trends of AI OCR Solution Vendors” from “OCR Solution Market Trend 2023” published by Deloitte Tohmatsu MIC Economic Research Institute (Japanese only)

*2 AI inside Establishes “XResearch” for R&D and Social Implementation of Generative AI and LLM, Providing the Alpha Version of a 14 Billion-Parameter Japanese LLM Service

Highlights on the functional enhancement

AI inside has done a significant update implementing generative AI to “DX Suite,” consolidating the results of our efforts to date.

Feature introduction: https://dx-suite.com/news/major-update (Japanese only)

With the innovative enhancement of the AI-OCR function, “DX Suite” can now OCR documents in various structured or semi-structured formats without any AI training necessary. This leads to AI inside redefining the AI-OCR market as a leader that has pioneered the market. The AI-OCR market will fully embrace semi-structured documents, for which digitization has been delayed due to technical difficulties, and will accelerate the digitization of the vast volume of documents still left as analog data.

We will also add functionalities supporting the automation of data processing following AI-OCR and expanding the types of data that can be handled to include non-document data. AI inside promotes the digitization of operations in various industries and business sectors, including the “non-IT BPO” market (*3), which has grown to 1,919.19 billion yen in fiscal 2022.

AI inside will continue making ongoing updates to realize the original service concept of the company’s foundation. The following enhancements have been made in this first round of updates:

1. Reading of various documents without AI training necessary
In conventional AI-OCR functionalities, it was necessary to collect a vast amount of documents, spend a long time learning, and develop a new AI model to read semi-structured documents. And when using the AI model, it was also required to set the items to be extracted. Now, with the innovative enhancement of the AI-OCR functionalities that we have made, all of these workflows are no longer necessary. Even the documents that were previously unreadable to the customers can be instantly converted into assets that can be utilized as data.

2. Automation of the data processing before and after AI-OCR
“DX Suite” is now available for automating data entry via AI-OCR and the operations after the digitization. In the latest update, we have implemented a new feature in which AI automatically transcribes the scanned document data into an Excel file. AI analyzes the file and accurately transcribes the data to the specified fields, even when the file is in an original, non-standardized table format.

We plan to add various new features using generative AI, such as summarizing digitized document data and detecting whether or not customer complaints are included in the digitized text, in addition to the file transcription feature mentioned above. We are also designing the product to support frequently used Microsoft Office and audio files and the digitizing after AI-OCR to expand the range of data to be handled. This new group of features that utilize generative AI will be called “Extensions,” and we will further improve the application of “DX Suite.”

3. Improved usability with the new architecture
The new architecture enables us to quickly and flexibly add and offer new features demanded by users and has resulted in a 60% improvement in processing speed compared to the previous version, according to our research. We have also refined our highly regarded user interface to make it even easier to use, resulting in even more superb usability.

4. Dedicated AI-OCR environment for users
We can now instantly provide a scalable, user-specific cloud environment that optimizes the AI-OCR operation to the customer’s usage, such as the number of documents to be scanned and the required processing speed. It can also lead to cost reductions for users who are looking to read a large number of documents.

*3 Based on business sales
*3 Yano Research Institute Ltd. “BPO (Business Process Outsourcing) Market 2023-2024”

User benefits from the update

End users
Manual data entry of non-structured documents is still standard in various industries and business sectors. Examples include invoices and estimates, mortgage applications and financial statements in the banking industry, insurance claims and medical certificates in the insurance industry, and documents recording residents’ opinions obtained through public hearings and surveys in local governments. By using “DX Suite,” end users can instantly have AI perform tasks from data entry to subsequent data transcription and focus on higher value-added work with the time created by streamlining operations.

System integration partners
Using “DX Suite” through the API will make it easier to initiate the development of business systems where reading semi-structured documents is an issue or where data transcription after AI-OCR is required. It allows the system integration partners to respond more promptly to a broader range of end-user requests and greatly expands business opportunities.

BPO partners
It enables more efficient outsourcing of business processes that handle semi-structured documents that conventional AI-OCR cannot read. For instance, accounting journal entries and expense reimbursements, marketing market research and customer analysis, business planning grant applications, and tax processing for local governments all involve handling a considerable volume of semi-structured documents such as invoices, receipts, financial statements, and market research reports. “DX Suite” will automate all the data entry processes and enable the BPO partners to add high value to the company’s services.

Comment by Representative Director, President & CEO, Taku Toguchi

Today, AI inside is pleased to announce the most significant update in AI-OCR history. In this update, we have integrated our latest research findings, including our “XResearch” on generative AI and our existing technology.

Notably, the update eliminates the AI training of documents that were previously required and can now immediately respond to all existing document layoutsーand as before, PoC and individual development are not necessary for our service. Furthermore, AI also performs operations after documents are converted into data, improving operational efficiency and accuracy and allowing us to create new areas of value through collaboration between humans and AI.

AI inside has always been committed to making the extraordinary ordinary. With this update, we reaffirm that commitment, and as the industry leader, we will continue to provide the one and only technology to drive further innovation.

About AI inside Inc.

AI inside is a tech company that conducts R&D and social implementation of cutting-edge technologies, such as generative AI, LLM, and autonomous AI. We provide the AI agent “Heylix,” the AI-OCR service “DX Suite,” and the AI infrastructures “AnyData” and “AI inside Cube” to a wide range of government agencies, local governments, and private companies. Our AI services have been used more than 5.5 billion times by over 50,000 users. Through these initiatives, we will promote the collaboration between humans and AI, and realize the “VALUE SHIFT,” by shifting the time saved through improved productivity and operational efficiency to higher-value-added, advanced operations.

Company Name: AI inside Inc.
Location: 4th Floor, 3-8-12 Shibuya Shibuya-Ku, Tokyo, Japan
Representative: Representative Director, President & CEO Taku Toguchi
Founded: August 2015
Business details: Development and provision of artificial intelligence and related information services
Website: https://inside.ai/en/

*The service names appearing on this site are trademarks or registered trademarks of AI inside.